Configurable Transcription Settings for Improved Accuracy
D
Dawid Wraga
Hume's audio output quality is phenomenal but I've noticed that the audio input transcription makes quite a lot of mistakes.
This has a significant negative impact on UX as it often derails the conversation.
When using transcription providers such as deepgram I've managed to configure the options to work very well for my usecase - for example using the model that's specially designed for phone calling and adding custom vocabulary.
If we had pass config options to Hume AIs transcription provider then it would enable higher quality transcriptions and significantly improve my users experience.